Lazo keeps every client's history, sorts your day out, and messages the ones who are due back — on WhatsApp, from your number. You set it up yourself, in an afternoon.
Free plan · no credit card · start from the Appointments template
Everyone who has sat in your chair.
None of this costs you time you don't have. Same day, with things written down where they don't get lost.
Filter the book to today. Six appointments, who's taking who, and the one who cancelled last night. You know how the day is shaped.
Open her card: last time's formula, the PPD allergy, and that she sees Sofia. Nobody had to ask her all over again.
Chen didn't show. You mark it as a no-show and there it stays. Next time it happens, you won't be relying on remembering.
Sofia leaves a note on Sam's card: half a shade lighter, and she loved it. Whoever takes her next already knows.
Clients who haven't been in for eight weeks get a WhatsApp from you. Some reply. Some book.
The formula, the allergies, who she sees, what she had last time and how it turned out. Out of your head and off the notes app on your phone.
Every appointment knows its service, how long it runs, what it costs, who's taking it and how it ended up. The rest is filtering.
They didn't complain and they didn't leave for the salon down the road. It just slipped. Lazo builds the list of who's due and messages them on WhatsApp, in your words and from your number.
The reminder goes out on its own, with nobody having to remember to send it. Fewer no-shows, fewer gaps you discover at ten in the morning.
Eight weeks since her last colour and the touch-up message sends itself. No list to maintain, no sticky note on the mirror.
A quiet Tuesday, a new treatment, a seasonal offer — pick who, and send it on WhatsApp or by email.
One thing worth knowing up front: the WhatsApp messages go out through your own WhatsApp Business account, so you connect it once and from then on they send from your number. Email goes out from your own domain the same way.
Lazo is a database you shape yourself. This is what a salon usually ends up using.
You set the fields and the services, so the same Lazo shapes itself around very different businesses.
No setup fee, no consultant, no three-week implementation.
No. You start from the Appointments template and change whatever doesn't suit you: drop fields, add your own, rename them. If everything currently lives in a spreadsheet, upload it and carry on from there — nothing to re-type.
No, and it's better said plainly: appointments live in a table, not a week view with coloured blocks. What you get instead is filtering — today, one stylist, one service, every no-show this month — and saving those views to open in one click.
Your own WhatsApp Business account. You connect it once from Lazo and from then on messages go out from your number, under your name. It isn't a generic number and it isn't a chatbot.
Not on Pro: pricing is per salon, not per person, so you add stylists, front desk and whoever manages without the bill moving. Watch the free plan though — it covers two users, you and one invite — so if there are more of you, that is exactly the reason to move up.
That's up to you. Permissions are set per table and per person: you can let her read the cards but not delete them, or keep prices off her screen entirely. Whatever you don't grant simply isn't there for her.
You export the lot whenever you like. Your clients and your history are yours. Cancel Pro and the account drops back to the free plan with your data still there, all of it.
Free plan · no credit card · start from the Appointments template